Operational Excellence Performance Manager (m/f/d) AI & Process Automation

HOYER GmbH
Botlek / Rotterdam
Dormagen
Hamburg

Code: BF-OE2026-02

Operational Excellence Performance Manager (m/f/d) AI & Process Automation, 1. image

We are among the world's leading providers of logistics solutions for the chemical, mineral oil, gas, and food industries, based on our core competencies. As a family business, we stand behind each and every one of our 3,800 employees worldwide. Their skills, commitment, and expertise are the foundation that allows us to always go a step further and consistently deliver the best solutions to our customers. Make something special out of your skills too.

For our Operational Excellence department at one of our locations, we are looking for an Operational Excellence Performance Manager (m/f/d) AI & Process Automation who is passionate about driving continuous improvement and embodies what all our employees have in common: the ambition to always go one step further.

Your Responsibilities

Act as the primary interface between Business and IT, translating business needs into clear requirements and scalable digital functional concepts
Identify, prioritize, and develop AI, automation, and digitalization use cases that support business objectives and operational performance
Analyze, model, and optimize business processes, identifying opportunities for standardization, digitalization, and automation
Build business cases, define requirements, and support the design of future-state processes in close collaboration with stakeholders and IT teams
Contribute to the continuous development of the company’s AI, automation, and digital tool landscape by providing business expertise and strategic input
Evaluate emerging AI and automation opportunities while ensuring alignment with security, data privacy, and governance requirements
Lead or support workstreams and projects related to operational excellence, AI, automation, and digital transformation initiatives
Ensure proper documentation, stakeholder alignment, user adoption, and the successful handover of implemented solutions into operational use

Your Expertise

Bachelor’s degree in Business Administration, Information Systems, Engineering, Supply Chain Management, or a related field
Proven experience in business transformation, process improvement, digitalization, operational excellence, or project management
Strong analytical and problem-solving skills with the ability to identify opportunities for process optimization, automation, and digital innovation
Ability to translate business needs into structured concepts and functional requirements for technical implementation teams
Solid understanding of AI, automation, and digital technologies, with the ability to leverage them to drive business value
Hands-on experience with AI solutions, AI agents, robotic process automation (RPA), workflow automation platforms, or low-code/no-code technologies is a plus
Excellent communication and stakeholder management skills, with the ability to collaborate effectively across business and IT teams in an international environment
Fluent in English, both written and spoken, and willing to travel internationally when required

Benefits

Option to work remotely (mobile working)
Employer contribution to the company pension scheme
Subsidy for the Germany Ticket
Discounted rates on sports and fitness programs, as well as shopping and cultural activities through our partner Corporate Benefits
Bike leasing program
Company cafeteria at our Hamburg, Dormagen, and Schkopau locations
Appreciative and team-oriented corporate culture
Challenging tasks with a high degree of responsibility and autonomy
Professional development opportunities, including training and further education
Professional exchange and collaboration within a highly motivated team